Testimonials

As a family owned and operated window sales & installation business, we take pride in offering the best window and door services to the local community, and have been since 1993. With our extensive experience, we are able to provide replacement window and door installation services by the highest standards, and a guarantee of our work. And the best part is, all vinyl, glass, and parts have a factory lifetime warranty, so should something need repaired or replaced, we’ve got you covered.

 

But don’t just take it from us, hear what our customers throughout Richmond, VA have said about the quality of work we provide.

"You and your install crew did it! A quality product delivered when promised and installed efficiently, and with great attention to detail. The new windows look great.

When we first began talking about getting new windows for our home I knew who to talk to. I called BBB to find out about Best Windows, and your company’s great reputation was well documented. Your install crew showed up on time was very efficient and worked quickly.

By the way, our next-door neighbor had new windows installed by another local company. Ok, I admit the job looks good, but he ended up paying as much for his 12 windows as we did for our 17!

Thanks for delivering a quality top of the line product, on time, and for what we feel was a good price."

- Doug & Carolyn Messimer

"We wish to thank you for the excellent service provided to us on the installation of our new windows. They really improve the appearance of our home. The energy-saving features are already being noticed as the winter weather approaches. Your installation team was professional and very competent. Your company delivered exactly what it promised.

Thanks again!"

- Don and Brenda Witherspoon

"When you visited our office and showed me your product, you were quick to show me letters from satisfied clients and your awards from the BBB. You were the only one to offer me references first, and then your product. I firmly believe that if someone is proud of their product and the end results are favorable, as shown by someone taking the time to show their appreciation by way of an unsolicited reference, I (or the company I represent) would be satisfied also.

 

This has proven to be true. Your windows have made a significant difference in this “old building”, in noise, comfort, and appearance. Your installers were neat, efficient, and professional. Please include us as satisfied customers!"

- Ed Fisher

"The search for a company to replace 26 windows began over six months ago. In the interim we endured “late birds” posing as salesmen, condescending presentations, and high-pressure sales tactics. Another concern was about the installers. Often companies send sales representatives with polished social skills, but dispatch surly, uncouth individuals to do the actual work.

You highlighted those options that complemented this house and our budget. Your description of your installers inspired confidence. We were not disappointed. The entire crew was cordial, competent, and efficient. They finished in half the allotted time!"

- George Lee, II

"For the second time in less than three years, my husband and I have used your company to replace windows, first in our home in Ashland and recently in my mother’s home place in Fluvanna County. In both instances, we have been so pleased with the windows.

My mother and father spent more than $10,000 replacing the windows in our family farm house in 1987 with the highly advertised ThermaGuard windows. Regrettably, those windows failed within a few years of installation and we were unable to get the company to stand behind their work. In fact, at the time you recently replaced them for us, there were only a few windows in the house that you could even see through.

Based on our previous experience with your company, we knew we would like to have you do the windows at my mother’s home place. Needless to say, we were very pleased when you agreed you could travel the distance to Palmyra, Virginia to do this job for us and at a cost of less than half the first replacement. It was a lot about trust – we knew what kind of product, installation, and service you provided and we wanted the same at her place.

Please accept our heartfelt thanks for wonderful service. Your installation crew is absolutely the best team I have ever seen work. They waste no time, are well organized, and do an excellent job. It was hard to believe that they arrived with the 12 windows for my mother’s home and had them completely installed in less than a day.

We wish you the very best success in the future, and if we ever need replacement windows anywhere, I know who we will call!"

- Alice S. Murphey

"My family and I want you to know how pleased we are with the recent installation of the replacement windows in our home by your company. The installation team was very efficient and knowledgeable. They were quite pleasant and careful with every aspect of the installation and a real pleasure to have in our home.

We wish you continued success in your business – you and your team did a wonderful job for us. Thank you!!"

- Rebecca T. Turlington

"I just wanted to let you know how pleased I am with the new windows installed yesterday. It has improved the look of my house so, so much. The installers did great work and took extra care to be sure the area was cleaned up well. I would definitely recommend Best Windows to anyone planning to have windows installed."

- Pat Pettie

"This letter is to confirm our satisfaction on a window replacement job you did for us. The windows are A 1 quality and so are your installers. Our large bay window in the living room turned out extremely well. We will recommend your firm any time to people who need windows replaced.

Thanks again for a job well done."

- Kenneth H. and Gisela Stargardt

"I wanted to drop you a line and tell you how very pleased I am with the windows and the doors. They look great!!

I have enjoyed working with your company. I appreciate your patience and your help in finding the product that would fit my needs.

The installation crew was the best I have ever dealt with. They were professional, courteous, neat and really went the extra mile to provide an exceptional job.

Please be assured that I will most definitely recommend your company whenever I have the opportunity.

Thank you again for the exceptional service."

- Suzanne S. Herr

"It is seldom and infrequent occurrence today, for people to be upstanding and honest. My wife and I had been looking for about a month for replacement windows for our home. We checked out Lowe’s, Home Depot, Sears and Virginia Windows and Doors. My wife and I, tired from the endless running around and in home visits showing off various types and styles of windows. We were flat out tired. We were not only tired of having all of the long in home presentations, but felt that we needed a real education in windows, to know if we were being taken advantage of or not.

I did some reading on windows and felt that I had enough information on vinyl replacement windows to do a final search to see if we could obtain a good value but wouldn’t end up with a product that didn’t fit our needs. I reached for the yellow pages and saw your add. I called the Better Business Bureau to check out your company. They confirmed you were a member in good standing and have had no complaints. Hanging up from that phone call, I then called you. To my surprise, you actually answered the phone. I almost fell out of my chair, out of sheer amazement. You took the time to speak to me about my situation and set up a time to come out right away.

The following week when you showed up at our home, my wife and I were expecting the usual presentation like we had experienced before. To me and my wife’s surprise you took only a half hour. I was also amazed at the fact that you showed me what would be done to the window, explained the process to me and put no pressure on us to buy your product. You were also very responsive to our needs. You didn’t sell us a window that we didn’t need."

- Anonymous 

"I want to thank you again for the wonderful windows you installed for us at a rental property. Having watched the sales pitch and bargains offered from others selling and installing windows, we decided that perhaps we could find a better price. We did in one instance, but also found that their price did not include hauling away the old windows, cleanup, or even the vinyl trim work on the outside!! It’s always the same: You get what you pay for, and that’s exactly what we got with you and more. A great quality window installed to perfection at a good price.

We appreciate so much your time in working with us on the details of getting air conditioners out of the windows at one house and moving them to another and reinstalling them. I simply can’t say enough about the organization and great skill of the Link family who does your installations. They amaze me at how quickly and quietly they go about their work much like a colony of ants. Each one knows their job and gets to it without any wasted time or motion. All you have to do is stay out of their way and in a very short order; the windows are in, the curtains re-hung, and all the debris and trash gone.

We would certainly be happy to recommend you to anyone we know who may be interested in replacement windows. Small businesses are in American tradition that we try to support whenever we can. Your business certainly exceeded our expectations."

- Alice S. Murphey

Before You Buy

Testimonials

Doors

Windows

About Us

Contact

Why should I choose Best Windows to provide my replacement windows?


Best Windows is a family-owned window installation company located here in Richmond. Since1993, we have been providing our customers with our expert window and patio door installations. Here at Best Windows, we have three goals: provide unparalleled customer service, uses only the highest quality products, and keep our pricing affordable for our customers. For nearly three decades, we have stuck to that philosophy and have become Richmond’s number one choice for new and replacement windows and patio doors! If you are ready to get your own replacement windows with impeccable craftsmanship, energy savings, and at a price that can’t be beat, call now for a free estimate.

How long have you been providing replacement windows?


Best Windows has been in business since 1993. Over that time, we have seen trends and shifts in the industry in everything from look and style to the emphasis on energy efficiency. With nearly thirty years of experience, we have installed thousands of replacement windows, screen doors, and worked on both new and existing construction. We have the skill and craftsmanship that can only come from the hands-on work in our field. Let us put our knowledge to work for you!


In what region do you install replacement windows?


Best Windows is located here in Richmond, VA. We serve our great city and the surrounding areas. If you need replacement windows or doors for your home, office, or if you are a property owner and want to make your spaces more beautiful and energy efficient, call now for a free estimate.


Do you offer energy efficient replacement windows?


At Best Windows, our most popular products are our energy-efficient replacement windows and doors. Now more than ever there is a national emphasis on energy conservation. We want to invest in the environment and in our customers, which is why we are so passionate about our energy saving products. We are proud to be an Earthwise window supplier. What are the benefits of energy-efficient replacement windows?


Energy-efficient doors and windows benefit you in multiple ways. Firstly, a more energy-conscious home is better for the environment. When our Earthwise replacement windows keep your home at a more comfortable temperature, you have to use less energy to keep your home warm or cool. This means you use less natural gas and fossil fuels. Choosing energy-efficient replacement windows for your home or office has significant benefits for our planet! By choosing an energy-efficient model, you reduce your energy use and therefore reduce the strain on our natural resources and do your small part to keep the planet healthy. But protecting the ozone layer isn’t the only reason to choose us for replacement windows. Reducing your energy needs means reducing your energy bill, which means more money in your pocket. With our Earthwise windows, you will be able to keep your home at a more
comfortable temperature at a lower cost, which makes everyone happy.

Do your replacement window have a warranty?


Best Windows has a full lifetime factory warranty on all vinyl, glass, and parts with free labor installation included. It is truly the best warranty in the industry. We are a proud carrier of Earthwise windows and doors, the largest window replacement company in the country. The company has 23 factories throughout the country and installs windows in 48 states. With a reach this wide, you can be sure these windows have an excellent warranty. Every window installed has a factory transferrable lifetime warranty of vinyl, glass seal failure, glass breakage, and all window parts. Plus you get lifetime free factory service. These windows are built to last forever, and the warranty proves it.


Why do you choose Earthwise as your replacement windows of choice?


The warranty of an Earthwise window cannot be beat. But on top of the warranty, Earthwise is simply the best made window on the market. They are designed and manufactured to meet the highest standards of energy efficiency. They’ve earned Energy Star Manufacturing Partner status with the U.S. Government and are recognized by the American Architectural Manufacturing Association for their material performance. Truly, you will not find better
windows anywhere in the country.


On top of their incredible quality, all Earthwise windows are manufactured here in the United States. Their products and facilities are inspected by independent third parties to ensure they maintain our high standards and good practices.


Do you offer more than replacement windows?


Best Windows is the authority on environmentally-friendly windows. But that’s not all we do. If your patio doors need an upgrade, look no further. Our BayView patio doors give you the visibility and natural light of a window with the security and functionality of a door. It is especially important when choosing both a door and a supplier that you get a safe, secure product that will last with a team who knows how to properly install it. A tight, secure
installation is vital for energy savings. The BayView brand is the best you can get in energy efficient patio doors, and our team will install it properly so you can start saving as soon as we put it up. And in addition to energy efficiency, these doors are secure. Keep unwanted guests, both big and small, out! We offer a variety of styles to meet every need and taste. You don’t have to sacrifice beauty for functionality when you choose Best Windows to provide you with your patio doors.


What do your customers say about your replacement windows?


Customer service is a main focus here at Best Windows. We make sure you have a fantastic experience so you will use us again and again for your patio door and window needs. We have an excellent record with Richmond’s Better Business Bureau. Since we began business in 1993, we have had a perfect performance record for all of our customers. That’s thousands of happy customers! We would love to add you to that list so you can have beautiful custom windows and doors, save energy, and have peace of mind. To get more information and a free quote,
give us a call now.

BEST WINDOWS, INC

RICHMOND, VA

TESTIMONIALS 

I simply can’t say enough about the organization and great skill of the Link family who does your installations.

- Alice S. Murphey

CONTACT US

CALL US

FACEBOOK